Customer-focused Quality Leader dedicated to positioning businesses for a better future through deep expertise in defining quality through users’ requirements: FIT, FORM & FUNCTION. Resilient professional who reacts quickly, pivoting to changing to business needs with tenacious urgency to meet regulations and exceed customer expectations. Collaborative problem solver who liaisons across purchasing, engineering, manufacturing, customers, and suppliers. Hands-on manager who attracts and retains technical talent by driving a culture of engagement and empowerment.