Global Information Technology Manager with proven track record of managing IT infrastructure, driving transformational projects, and transforming IT Teams to deliver best-in-class end-user support. Builds, develops, grows, and retains cohesive, high performing global IT Teams who proactively identify opportunities for improved infrastructure, minimize downtime, and reduce costs. Navigates crisis situations and ensures business continuity, enabling a global workforce to move to remote work mode within 2 weeks of pandemic shutdown. Led implementation of cloud-based solutions/applications, ERP conversion projects, and global digitization projects, improving end-user experiences and increasing business’s competitive edge. Achieved global collaboration by communicating with cultural sensitivity, empathy, and flexing to time zones and requirements.