Accomplished engineering professional with documented record of developing and implementing product quality tracking methods that ensure highest quality, lowest cost, lowest scrap, and optimum capacity. Recognized throughout career for developing and enhancing customer relations by planning and directing activities relative to development, application, and maintenance of quality standards for manufacturing processes, materials, and products.
Excel in monitoring audits through closure to ensure conformance to standards and corrective action recommendations. Expertise includes determining constraints and bottlenecks to operations and identifying methods for improvement. Direct investigation of customer concerns regarding quality, conformance to specifications, tolerances, and delivered condition of products to bring issues to resolution and implement systems to prevent future occurrence.